FAQ
HOW CAN I TELL WHEN ARTWORK IS AVAILABLE?
Pieces on the Portfolio page are always up-to-date and you can request a pdf of available pieces anytime.
CARE AND HANDLING
How do you hang them?
There is a brass ring built into the back that can hang on a hook or screw.
Security hardware is available for custom projects.
How do you clean them?
They can be gently vacuumed with a soft brush attachment.
Are they going to fade?
No, each piece is painted with high quality artist acrylic paint and will be as lightfast as any painting. It is recommended to hang out of direct sunlight.
Are they dyed?
No, acrylic paint is applied to the canvas.
Are they heavy?
Larger works can weigh at about 25 lbs. A 6’ tall piece uses about 40’ of heavy canvas.
SHIPPING
Shipping is available worldwide.
Shipping is free for small pieces (under 24x24”) within the continental USA.
For larger pieces, shipping is paid for by the customer. These are professionally packed, and a packing and shipping estimate can be requested.
Delivery is possible within Los Angeles.
CUSTOM PROJECTS
Can I place a custom order?
Yes! Price is based on size and complexity of the piece and starts at about $5,000 for pieces over 4’ tall.
Please email me at susanmaddux@gmail.com to request a quote for your project.
What is the lead time for a custom piece?
Approximately 6 weeks of studio work after preliminary elements are agreed upon.
What is the process for custom work?
Working with us on a custom project is a partnership. The client and artist will work together to create a custom work using color palette and shape inspiration from the artist’s archives. The client may provide additional inspiration and we can talk about context and other concerns and ideas. Once all design sketches are approved, studio work starts with a lead time of 6 weeks. I look forward to creating something wonderful with my collaborators.
Do you have a document outlining the custom process?
Yes, I can provide a PDF with a detailed process description. Request here.